Conversion credit is not incremental value.
Fictional demonstration—not a diagnosis of Big Leap's operations.
1The owner question
Should Juniper cut the content program based on attributed conversions?
2What each team sees
Attribution report
Branded search drives conversions.
Journey data
Most wins touched content first.
Client
Content looks expensive.
Each team's report looks fine. Connecting them changes the decision.
3Connect the evidence
4What does not reconcile
- RECORD8 of 10 wins credited to branded search; 7 of 10 touched content first.
- INFERENCEJourney overlap does not prove causality either way.
- SCENARIOIllustrative branches only, not estimated treatment effects.
A difference between systems is not necessarily an error.
5Financial bridge
Client economics · one mature cohort (illustrative branches)
- SCENARIOKeep current mix: 10 × $20,000 − $150,000 = $50,000
- SCENARIOBounded experiment, favorable branch: 12 × $20,000 − $158,000 = $82,000
- SCENARIOBounded experiment, unfavorable branch: 9 × $20,000 − $158,000 = $22,000
Agency contribution · baseline
$12,000
Agency economics kept separate from client economics
Agency contribution · experiment
$12,000
Agency economics kept separate from client economics
6Compare decisions
Verify before acting
Advantage vs baseline: $32,000 · The experiment needs more than 10.4 wins to beat the current mix.
These are illustrative branches, not estimated treatment effects. Journey overlap does not prove causality.
7Why we might be wrong
INFERENCEContent has negligible incremental value and branded demand would occur anyway.
- Evidence strength
- Journeys recorded; causality untested.
- Execution dependencies
- Client willingness to test.
- Financial sensitivity
- Each win is worth $20,000 to the client.
- Client or contractual approval
- Client must approve experiment.
- Timing uncertainty
- Sales cycle length.
8Next action
- Recommendation
- Run a bounded, informative experiment before a broad channel cut.
- Accountable role
- Client Strategy Lead
- Verification needed
- Design a holdout test with the client.
- Reversal trigger
- Credible experimental evidence indicates negligible incremental value.
- Excluded benefits
- Client economics are not agency revenue.
- No treatment effect is estimated.
