DISCOVERY 4Simulated
The ERP shows active clients, but other systems show warning signs
Nine valuable clients look fine on paper but are showing signs they may leave.
What your software shows
Agency Operations ERP
- ✓Nine valuable customers have active contracts
- ✓Invoices are current
- ✓Accounts remain active
What Decidian discovers
$840K
Annual contract revenue exposed — not a forecast that all nine will leave
Missed milestones, rising complaints, declining campaign results and less communication are all showing up together in the same nine accounts.
Why this matters
If no one acts, the planning assumption is that about 40% of that revenue is lost — roughly $118K of profit.
Recommended action
“Prioritize account reviews for the customers showing the strongest combination of warning signals.”
STRESS TEST THIS DECISION